Accellos One Warehouse Powered by RADIO BEACON
Overview
Accellos Inc. 125 Commerce Valley Drive West, Suite 700 Markham, Ontario, Canada L3T 7W4
Copyright © Accellos, Inc. All rights reserved
This manual is reserved for licensed users of Accellos One Warehouse. Warehouse. If you are not a licensed user of Accellos One Warehouse, Warehouse, no part of this publication may be reproduced, reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, recording or otherwise, without the prior written consent of Accellos, Inc. The information in this manual is furnished for informational use only, is subject to ch ange without notice and should not be construed as a commitment of Accellos, Inc. Accellos, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual.
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TABLE OF CONTENTS ABOUT THIS DOCUMENT Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v About Optional Software Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Getting Additional Information and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Total Support Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Contacting Radio Beacon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix CHAPTER 1 INTRODUCTION TO RADIO BEACON WMS What is RADIO BEACON WMS? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 RADIO BEACON’s User Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Integration with External Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Understanding the System Interaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Network Layout, Users and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 CHAPTER 2 UNDERSTANDING RADIO BEACON WMS CONCEPTS Key Warehouse Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Key Warehouse Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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CHAPTER 3 UNDERSTANDING RADIO BEACON WMS PROCESSES The Warehouse Process Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warehouse Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Putaway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Allocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replenishment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Re-Allocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kitting & Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Waving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Picking & Packing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Label and Document Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warehouse/Site Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inventory Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warehouse & Product Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37 39 41 44 46 53 56 58 60 62 64 69 83 87 87
CHAPTER 4 GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
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ABOUT THIS DOCUMENT ADIO BEACON WMS applications, This manual provides conceptual information for R ADIO including RF handheld and Web Dispatch functions. It describes the different warehouse processes that are accomplished by each application, and how they are related. This manual provides the background information necessary for using the other procedural manuals in the ADIO BEACON WMS documentation set. R ADIO
AUDIENCE This document is intended for the following readers: •
Radio Radio Beaco Beacon n Inc. Inc. partner partnerss and resel reseller lers, s, and ware warehou house se system system admi administ nistrat rators ors or or IT ADIO BEACON WMS functions for the purposes of managers, who need to understand R ADIO system installation, setup, and ongoing configuration.
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Warehou arehouse se supe supervi rvisor sorss or manage managers, rs, who need need to unders understand tand R ADIO ADIO BEACON WMS functions for the purposes of administering the warehouse, or for training handheld users on warehouse-specific procedures.
This manual assumes some familiarity with basic warehousing concepts, but not necessarily with concepts or terminology that are specific to warehouse management systems (WMS) or to ADIO BEACON WMS. R ADIO
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ABOUT OPTIONAL SOFTWARE MODULES R ADIO ADIO BEACON WMS is shipped and licensed as a modular product. This means that the ADIO BEACON WMS that you are using may not include all of the features version of R ADIO described in this document. The R ADIO ADIO BEACON WMS documentation set is based on the core modules, plus the Order Management and Web Dispatch modules. Wherever optional features are discussed that are not included in the core, Order Management, or Web Dispatch modules ADIO BEACON WMS, an icon indicates the relevant module w hich you must purchase to be of R ADIO able to use this feature. If your system does not include that module, you can easily skip over the material that does not apply to your implementation. The following table lists the optional modules that are documented, and the icons that represent each module. Icon
Module
Multi-Location/Site Transfer LOC
Multi-Zone ZONE
Multi-Company/Third-Party Logistics 3PL
Lots/Serials/Expiry ATT
Kitting KIT
Packaging PACK
Container Receiving RECV
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Putaway/Slotting/Cube/Weight PUT
Advance/Min-Max Replenishment REPLEN
Web Order Entry O/E
Integrated Shipping/End-of-Line Settings SHIP
Returned Materials Authorizations RMA
Demand Forecasting FCAST
Vendor Portal and Cross Docking VPCD
RFID RFID
Carousel/Conveyor CA/CO
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GETTING ADDITIONAL INFORMATION AND SUPPORT The following manuals contain additional information about RADIO BEACON components: Using RADIO BEACON Web Dispatch Using RADIO BEACON Handheld Functions
TOTAL SUPPORT WEB SITE You can find additional documentation on the Radio Beacon Total Support Web Web site, http://002.radiobeacon.com. This site is updated regularly with supplementary detailed information on specific topics and common issues.
CONTACTING RADIO BEACON You can contact Radio Beacon Inc. Customer Support by telephone, fax, or e-mail. Be sure to have ready your company name, the version of R ADIO BEACON WMS you are using and a concise description of the problem you are experiencing. Radio Beacon Support Telephone: 1-(800) 247-9526 Ext. 2 Fax: (416) 486-2169 E-mail:
[email protected]
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DOCUMENT CONVENTIONS The following formatting conventions are used throughout this document: Conven Conventio tion n
Explan Explanati ation on
Initial Caps
Indicates the name of a R ADIO ADIO BEACON WMS function. Example: The cartons are sent to the shipping area and, optionally, weighed and scanned with the Carton Shipping function.
ALL CAPS
Indicates a R ADIO ADIO BEACON WMS system name, such as a bin location or an order or carton status. Example: The order is in the status of SUSPENDED S USPENDED and cannot be processed further until it is released.
italics
Indicates a newly introduced term, emphasis, or a manual title. Example: It cannot be further processed until the dispatcher unsuspends it.
>
Indicates the start of a procedure. Example:
>
To start picking an order:
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INTRODUCTION TO RADIO BEACON WMS This chapter provides an overview of the entire R ADIO ADIO BEACON WMS system, its place within an integrated inventory management system, its different user interfaces, and the warehouse roles and functions it helps to automate within your organization.
WHAT IS RADIO BEACON WMS? ADIO BEACON WMS is a software application that tracks the flow of goods through your R ADIO distribution centre and automates the in-warehouse segment of the order-fulfillment process. By integrating PC, Internet, barcode, and radio frequency (RF) technologies, R ADIO BEACON WMS maintains up-to-the-minute warehouse inventory records, and reports on the real-time status of orders, products, and processes, to any member of the organization with access to a PC and a Web browser. ADIO BEACON WMS provides the inventory-control component of a fully automated R ADIO warehouse management system (WMS), which normally includes order-entry, accounting, customer relationship, and supply chain management functionality delivered by a separate packaged application. R ADIO ADIO BEACON WMS also acts as the intermediary between the financial system and a third-party shipping system that manages shipping processes and interactions with external logistics partners, such as couriers, postal systems, trucking providers, or other carriers.
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Integrated Shipping System
Financial System
Warehouse processing
Order Entry
Shipping carriers
Shipment data
Order data
Customers & Suppliers
Shipping
Receipt & pick confirmations, inventory adjustments
Shipping costs, carriers, and shipment data
Using RF handheld devices equipped with barcode scanners, warehouse staff record each movement of stock through the warehouse, from the moment the products arrive on the receiving dock from a supplier, to the moment they lea ve the shipping dock to travel to their final customer destination.
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Receiving/ Putaway
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Bulks Bulk s t orage
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Replenishment /Transit
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P i c k bins
Packaging
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Shippingcartons Shippingcartons
ADIO BEACON WMS can integrate with various types of hardware used in the Finally, R ADIO warehouse to assist in materials handling, such as scales, cubing machines, keyboard scanners, barcode label printers, laser printers, touch screens, conveyor belts, carousels, and so on.
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Accellos One Warehouse Powered by RADIO BEACON
Overview